Privacy Policy

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Buzzinga Foods Private Limited (“Buzzinga,” “we,” “our,” or “us”) owns and operates www.buzzingafoods.com and any related sub-domains, mobile sites and applications (collectively, the “Site”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use and share it, and the choices you have. 

By accessing the Site, creating an account, purchasing our Chicken Chips, or otherwise interacting with us, you consent to the practices described here. If you do not agree, please do not use the Site.

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What We Collect

CategoryExamplesPurpose*

Personal Information, postal address, e-mail, mobile number, date of birth, gender, Account creation, shipping, support

Sensitive Personal Data:

Encrypted payment details (UPI, card), login passwords, Order fulfilment, fraud prevention

Usage & Technical Data IP address, browser type, device IDs, pages viewed, referring URLs Site analytics, security, product improvement

Non-Personal / Aggregated Data Survey responses, anonymous statistics Research, new product development

*We only collect what is reasonably necessary for the purposes above.

 

 

How We Collect Information

• Directly from you when you register, place an order, fill in a form, join a promotion, or contact us.

• Automatically via cookies and similar tracking technologies (see § 9).

• From third-party logistics and payment partners who assist with your transaction. 

Providing information is voluntary, but certain services may be unavailable without it.

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How We Use Information

We use your data to:

1. Create and manage your Buzzinga account, process orders, and arrange delivery.

2. Communicate order updates, product information, or service-related notices.

3. Personalise content, offers, and advertising you see on the Site.

4. Conduct analytics, debug issues, and keep the site secure.

5. Comply with legal obligations or enforce our Terms of Service.
    

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When We Share Information

We never sell your data. We may share it only:

• With trusted service providers (e.g., payment gateways, courier partners, cloud hosts) bound by confidentiality. 

• For legal reasons (court order, law-enforcement request, to protect rights or safety).

• During a business transfer, such as a merger or acquisition, the acquirer will assume the same privacy obligations
  
   

Third-Party Links & APIs

The Site may link to or embed third-party services (e.g., Instagram feeds, YouTube videos). Buzzinga does not control their privacy practices; please review their policies before interacting. 

 

Your Controls & Choices

• Access / Correction – View or update your profile in My Account or e-mail us 

• Deletion / Withdrawal of Consent – You may request account deletion or revoke consent; doing so may limit service availability. 

• Opt-Out of Marketing – Click unsubscribe in any promotional e-mail or reply STOP to SMS.
  
   

Data Retention

We retain personal data only as long as necessary to meet the purposes outlined in § 4, satisfy legal requirements, or resolve disputes. Order invoices are typically stored for at least eight years under Indian tax laws.
 

Cookies & Tracking

Cookies help us remember your cart, login state, and preferences, and let us understand how visitors use the Site. Session cookies expire when you close your browser, while persistent cookies remain active for a longer period. You can disable cookies in your browser, but certain features (checkout, personalised content) may not work. 

 

Security

We employ industry-standard safeguards—TLS encryption, firewalls, strict access controls—to protect your data. No Internet transmission is 100 % secure, so we cannot guarantee absolute security. You are responsible for keeping your password confidential

 

Children

We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has provided data without parental consent, please contact us so we can delete it.

 

Limitation of Liability

Buzzinga is not liable for indirect or consequential losses arising from unauthorised access, Force Majeure events, or third-party misuse of data beyond our reasonable control

 

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced via e-mail or a prominent notice on the Site. Continued use of the Site after such notice constitutes acceptance of the revised Policy.

 

Contact & Grievance Redressal

Grievance Officer:
Mr Akul Goel
Gurugram 122002, Haryana, India

E-mail: contact@buzzingafoods.com • Phone: +91-9773773370
Hours: Mon–Fri, 10 AM – 6 PM IST

For any questions, concerns, or requests under applicable privacy laws, please reach out to the Grievance Officer above. We aim to resolve all complaints within 30 days.